★ Poor 1 out of 5 one hundred two months and two days ago around 2AM by 3rd visitor
Not good Customer service food just ok.Respond
★ Poor 1 out of 5 one hundred two months and two days ago around 2AM by 3rd visitor
My check (Bill charges for food) dollar amount was completely wrong. Food i ordered was correct on check, But pricing on check was different then what waiter and i looked at together when i ordered from menu, Drink pricing was incorrect also, When i inquired about it with waiter he got mad put a quarter on the table for the difference (which was incorrect should have been a 3 dollar difference in my favor) He started bring menus over and showing me prices, I could tell he saw the error he had made he then said the check belonged to another table behind me. I knew it didnt, it was what i ordered. The person at the other table heard the discussion and proceed to speak profusely stating My people just dont know how to act. Ill pay it Ill pay it referring to my bill!!?/, I never saw this person just heard her voice ranting that she heard me complaining about my check. I was not her people nor was it her business or place to say any thing regarding me disputing my bill with waiter, in fact i did not know who she was. Mean time the waiter started consulting with her, Shortly after waiter comes back to my table as im about to get up, pay the check and leave. With another check telling me its more then the one he originally gave me and that he gave me a lesser bill, i stated i would pay the one he originally gave me, And this joker literally tried to take it out of my hand, im not kitting! i gave him a hard look and he left me alone, i then proceeded to the register to pay my bill, At the register he again said i could pay the higher check and tried to take the original check out of my hand again, i said no i will pay this original, then i asked if i needed to call the police? cause he was continuing to be extremely aggressive with me, as i then proceeded to getting the cash out of my wallet, a older woman walks up speaking to the waiter and says i will take care of the check i heard her over there complaining about the check ill take care of it, SURPRISED. I asked her who was she speaking of and she said she was referring to me, at that point i said to her no i will take care of my own check, she then proceeded to start talking about me having complained about check, me not saying another word at this point, and hearing her continuing to talk, I Handed the waiter my cash, told him to keep the change that would be his tip (which was just that change). I then heard this woman say to me you shouldnt come hear any more. I turned to leave agreed and left. The food is really not that great! and I do have a right to question my check any where i go to get service if i even think its incorrect, i wasnt loud but i was concern, its a small place so, i was heard speaking to the waiter about my check So what, Its Not your business!. The way i was treated by this waiter was, embarrassing, unprofessional and unnecessary. If the check was accurate there would not have been any question from me. I was by myself, Im sure had i been with some one it would not have gotten to that point of verbal and aggressive behavior from any of these three people, Bad Orr dont want to go back, wont. a conspiracy in negativity going on there, I remained very tactful didnt even look back to see the face of the ranting woman at the table behind me, Just was glad to pay and get out of there!. very unsettling.Respond
★★★★ Very Good 4 out of 5 one hundred fifteen months and eight days ago around 8AM by Milanos
goodRespond
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Contact
Ranchero Mexican Restaurant (770) 507-9970
3164-3220 Georgia 138, Stockbridge GA as of dinehere.us