-
Panera Bread
is Ranked #2 of 14 Restaurants in Highland Hills Warrensville Heights.
Some say, it is correct, accurate.
.
The Latest Review: ★
Sent on the 27th of December, 2010
This restaurant is unreliable. One more time this evening we placed orders in person for five members of our family. We were the ONLY customers for whom food was being prepared. They did not follow the order (as recorded on our receipt) and said it was corrected. We asked that they go through the bag to be sure it was accurate. They were unpleasant about it and only went through the motions. We explained we did not want to get home and have to come back. They pulled out the sandwiches and said everything was correct. We got home and they were wrong...they made two of one sandwich (and they made them differently, leaving bacon off one of them) and omitted another altogether. We had to go back to get the sandwich omitted. To add insult to injury, one of the food preparers was wearing gloves but with his gloved hands rubbed his bottom on a couple of occasions and did not change gloves.