Went to have lunch shift supervisor extremley rude to customers and help throws food on counter no thank yous several customer said she is way out of line I agree customer service minus 5 get some putty fill in that chip on your shoulder who would put that in charge done eatin thereRespond
I think the restaurant is great. I ordered 2 meals through their drive thru and was greeted by a nice drive thru attendant. I then got to the window where my food was already ready. Great Restaurant with friendly staff.Respond
McDonaldsRespond
4640 WHITMAN LN SE
LACEY, WA 98513
(360)412-0544
The worst McDonalds I have ever attempted to dine at.
Sunday, October 24, 2010
We arrived at 1058 after driving for fifteen minutes from our home with the sole plan of getting breakfast. The signs had already been changed to lunch so we asked if they were still serving breakfast and they said no. We left and we went just down the street to Burger King where at 1104 they served us breakfast.
This is not the first time this location has finished breakfast early. The last time (over a year ago) we attempted to eat breakfast at this location a similar situation happened. We were in the drive-thru at 1055 and we were denied breakfast. When asked what we would like we replied with a breakfast order. The drive thru order person informed us they were not serving breakfast. When asked what time they stopped serving breakfast he refused to tell us the time and continued to respond that they were no longer serving breakfast. We went into the store and spoke to the manager. We asked the manager what time breakfast ended and she informed us that it ended at 1100. We informed her that it was not 1100 and she indicated that by their clock it was. We further explained the rude service that we received at the drive thru. It was only at this point that she attempted to offer us breakfast items that they had remaining in the warmer. Nothing of which we wanted. We did not return until today figuring that the poor management must have changed, it clearly has not. Until something is changed at this location, we will not be dining here.