2013-04-05 23:04:38
I ordered cheese pizza and a bucket of chicken for delivery. The chicken and fries were barely lukewarm. I turned to the pizza. It was cold.
During my first call, I told the woman who answered about the problem. Her response was, “the chicken was hot when we made it”. I again advised her that some parts were cold, others barely warm. She again told me “it was hot when we made it”. It just didn’t make sense to me. She seemed so nasty and sarcastic. I asked her if she agreed that the food was cold upon delivery, she responded that she could “understand that”. I then asked why this was not their responsibility and she again replied, “it was hot when the cook made it” and “there is nothing I can do about it”. I disagreed telling her she had at least three options, 1. Replace the food with hot food, 2. Refund my purchase or 3. Improve her attitude. She then stated she would do “none of the above” and hung up on me.
I was unsure what to do. “It was hot when we cooked it” just seemed a suspicious response for a restaurant to make. Hungry and frustrated, we went decided to microwave the pizza. That’s when we saw the hair in the pizza.
I called the restaurant again and spoke with a man who stated he was the manager. He knew about the problem from the women I spoke with earlier. He said the chicken was hot out of the fryer and they were not responsible for whatever else happened after that. I threatened that if they didn’t to make this right I would contact the bank and dispute the charges. He then told me “if you do that, you can’t order here again”. That was it.
As I took pictures of the food to share on social media, I saw the chicken was old. It was saturated in oil and had a red fingerprint on it.
2010-03-14 07:00:24
I find that this is an excellent all purpose food delivery service. This store covers a wide range of items that can be delivered to your door, and ready to eat.
Items such as chicken, steak, ribs, haddock, perch, shrimp, pork chops, catfish, burgers and pizzas turn this business into the ultimate party pleaser. Depending on what youre ordering, you can get your food by the snack box, the dinner, the bucket, or the combo bucket.
Surprisingly, they also have more than two-dozen side orders, and of coarse beverages.
There is a catch to all this, a catch that I can live with easily. You cant dine in. Thats right, pick-up or delivery only.
They deliver to the northwest side of Milwaukee. A simple phone call would be able to determine if youre in their delivery area.
This business received a Blue Ribbon Award from WTMJ-TV4 Milwaukee.
They also have take home menus that can be sent out free with your order if you ask for a menu. These menus usually have money saving coupons that can be used on your next order.
Reporter Joseph Toth
The Former Washington Micro Bank BBS