Chopsticks Reviews

7718 21st Ave, East Elmhurst, NY 11370

(718) 204-8119



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Rated 2.0 out of 5. How do you rate Chopsticks?

  • I walk in to this Chopsticks Chinese restaurant to get some food to go as I have for the last 2 years from this place-why-cause it's convenient. Food isn't great, but isn't terrible, it's fast and typically greasy Chinese food and good when u need something quick. Where as I would normally evaluate the food/ staff cleanliness this went to another level where most those things lack relevance believe it or not. But, I must say this was the last time I will ever set foot in here. As much as I like to sit down and enjoy my food, I do not here, as the people that serve you barely know enough English to take your order. And the table set up is poor, floors aren't swept, it is unclean and looks like some tables that are rarely wiped down where maybe employees can eat and go back to work. There is no greeting or acknowledgement that they are glad you're there and zero ambiance. On top of that they are abrupt & borderline rude if you ask for anything extra or want to add something (despite your willing to pay of course) they act so irritated. If they could charge you and not give you food they would. They just wanna ring you up and send you off. But this time I saw something I've never seen in any restaurant in the 38 years I've been alive. I ordered my usual chicken and rice dish with extra cashews and added some broccoli/ vegetables. After what seems like a couple minutes of standing there, out of my peripheral I see the cook cleaning the wall above one of the stoves with a mop type handle and sponge lookin' thing on the end. He's dipping it in a bucket directly behind the stove and cleaning the wall top to bottom directly over the stove. As I'm watching the cleaning soap-sudded bleach water fly all over the wall and the stove below it I see cooking smoke coming up from the stove. Now I can't see if it's food or what because there is a little tile wall blocking the stove from my view. But I see the cook moving and flickin the pan as if he's cooking something. And in between cooking he's dipping this cleaning mop in a bucket and slapping it all over the wall and it's sloshing everywhere including the stove he's cooking over. So I'm thinking there is no way that's my food in that pan below the wall. He steps away for a few seconds here and there so I'm hoping my food is in another part of the kitchen maybe. I ask my girl with me (who has managed the restaurant business for over 5 years now & knows health codes backwards and forwards) "does that look right? Cleaning the wall while your cooking? I mean hopefully whatever is in that pan is not food right - I mean hopefully our food is somewhere else?" She's says "there's no way that's food...absolutely no way-you'd have to be the dumbest cook on the planet to do that, and in an area where we can see him doing it." So she now is watching this dude slosh stuff everywhere while he's cooking and and nervous like "that can't be our food." Sure enough, this cook grabs the handle of the pan hidden behind the little tile wall, pours what looks to be food into a togo container and brings it out to the abrupt lady that took our order. She puts it in a bag and starts to hand it to us. Before I could even speak, my girl's jaw drops and says "there's no way that's our food, are you kidding me?" The Asian lady is shocked and says "what?" My girl says "Your cook was cleaning the wall out of a bucket and it was falling all over that stove into our food!!! And you're gonna serve it to us?" The Asian lady gets very ugly and upset saying "why u didn't tell me u didn't want it before?!? Why u wait til we finish and say u don't want?" In shock that she actually has the nerve to be upset I said, "how were we suppose to know that was our food? He was cleaning the wall dropping stuff in it!!! There was no way to know that was our food!" My girl then says "you do realize the chemicals your dropping into people's food could kill someone? Your mad that we're refusing Poisonous food instead of being grateful no one has been killed from your contaminated food all these years. Clearly y'all don't know anything about health codes much less how to talk to a customer-how do you stay in business?" needless to say the Asian lady was still irritated - she yells back to the cook in the back in their language and he comes out acting like a bouncer while we're educating them on how unsanitary and dangerous it is to serve food like that and dumbfounded that they just don't care and the cook acts like he's gonna kick us out. So him and the Asian lady are telling us in broken English for us to leave. Which at this point I was ready to wipe this cooks face on the disgusting floor. We have a short exchange verbally and thought I might get a chance to dip his head in his cleaning bucket but nothing became of it as he stayed behind the counter with the rude Asian lady just yelling at us to leave. You would've thought with the degree of their irritation, they would've served us a perfectly cooked steak on a gold plate and then said that we didn't want it. All these people care about is ringing up the cash register. They not only didn't care that they're serving people poisonous food, but they were rude, ugly, unapologetic, and the nerve/gall they had to refuse to acknowledge the wrong that was occurring was downright astounding. I don't know how this place is still in business, how people order and eat this food, or how they have not been shut down by the city. This place is not just rude and dirty and unkept but it's plain dangerous. Someone please shut this toxic restaurant and it's staff down as soon as possible. I rate it a 0/ -1 out of 5. Not only is it terrible/ it's worse than terrible. Worse place I've EVER been - EVER.


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