The other day, I went through the drive through and forgot to wait for my money and receipt after getting my order. When I got at work that's when I remembered so I called the manager there at Brookpark Rd. Arby's. He was very nice and retrived the receipt and money owed to me for pickup the next day when I had time. The workers were very friendly and I told them that any other place now days wouldn't have done this, they would have just pocketed the money.