I came in Thursday for lunch & was in & out of line in less than 30seconds. this was my first time at this Wendy's so I didn't no what to expect as the cashier star took my order there was a manager with a hair net on assisting her named ieshia the other manager on drive threw didnt have on a hat or hair net unacceptable I will always come in the store to receive that excellent customer service instead of taking drive threw were I'm not getting that same great customer service