IHOP Reviews

7471 Six Forks Road, Raleigh NC

(919) 847-4467



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The Gist : alarmed

  • cubiculum ★ Poor 1 out of 5

    2012-12-27 10:47:38

    I went with my family and was alarmed by the score grade which was a 93.0. Being that this is a place that families come to dine alerted me but I put that in the back of my mind. My family and I noticed that once we sat down the table was not cleaned off, there was still syrup and other stains on the top so we asked to be moved and we were very polite when we asked...mistakes do happen we are only human. Once moved the manager, who greeted us and told us her name (Martha) and asked how we were and then asked what was the problem... We were baffled but I proceeded to tell her about the stains on the table and instead of apologizing she walked over to the table we were sitting at the first time looked at the table, came back to us and said it was not that bad and it was not that big of a issue for us to have moved. Now, if the restaurant was packed that would have been understandable of her frustration but considering the fact that it was only a handful of people I felt the comment she made was disrespectful and unnecessary. Our waitress was absolutely nice and we have no complaints about her. But the manager was rude and unprofessional and I felt racially profiled for just asking to be seated somewhere else. The food overall was good. But I was almost afraid to eat after seeing the read blotches all over the manager's arms...I'm not trying to be malicious but when serving food and you have skin that is red and irritated and dead skin peeling.. It would be more professional to cover that mess up especially when you are handling food.


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