McDonald's Reviews

I went to McDonald's store # 2638 in Sierra Vista Arizona at 10:25 AM on 7-8-2014. I ordered a double cheeseburger and large drink. I was told that the store did not start serving lunch items until 10:30 so it would be a few minutes. I thought this was good since I would get a piping hot fresh burger. Shortly after 10:30 my order was called. The first thing I noticed was that there was a wedge of the sliced cheese on top of the top bun. No big deal, but it was not melted. When I went to season the burger with pepper, I noticed that none of the cheese was melted, and the patties were completely dry and cold. They were done clear through, but not a drop of grease on either patty. As I started to eat the burger it was not only cold, but dry throughout. It is my strong belief that these burger patties were left over from the night before and (poorly) reheated. I have eaten at McDonald's for over 50 years and have noticed a deteriorating quality in some but not all of the stores. I am disappointed in the quality of food I was served. Strike 2! Just for your information, my customer # was 164. Rick Baxter