McDonald's Reviews

I went to the mcdonalds on 19th ave and bell rd outside the wal-mart. And i would like to say i have never seen a mcdonalds before with such bad service. I had a 12pm appointment and went to mcdonalds at 11:00 and i just walked in to grab a couple burgers and a coffee drink to go it took me 45 minutes in the lobby to wait for my meal, which by the time I left I didn't get everything i ordered? 45 minutes! They had only four people working and the others sitting on break or just walking around the lobby while it was beyond busy. When I left I called the McDonalds to make a complaint and demanded to speak to the manager and what I was told is sorry no manager today call tomorrow? Really, no manager at all. Worst customer service ever.