★ Poor 1 out of 5 one hundred thirty five months and twenty days ago around 1AM by Bruces
Can I swear on here? I don't know so I wont ! But this is so straight up you know what ! I waited 2 hours for my food. they call me & then say what is your address. Following My wings and steak were freezer cold & my milkshake was bust open, What type of place is this I am so angry and my facebook & twitter feed knows it. I call back ti tell them about my milkshake. This girl says "what do you want me to do?" Luckily I am saved, because Lord knows what would have happened.
★ Poor 1 out of 5 one hundred thirty eight months and twenty six days ago around 1PM by Vinhtin
The food is excellent, but it's horrible customer service. The young lady that answered the phone tonight, immediately placed me on hold as soon as I said hello. After waiting about 5 minutes on hold, she took my order and before I could say that I wanted to pay over the phone, she disconnected the call. When calling back to advise the
young lady that I wanted to pay via credit card, she immediately placed me on hold again. Therefore, I had to hold on another 5 minutes to pay for my food; not good customer service at all.
I'd never order via telephone again, which ruins sales because I'm too busy to travel. That sucks because the food is of good quality.