Wendy's Reviews

I just had a terrible experience at this restaurant. There was one car in front of us in drive thru. And we waited for over 20 minutes to get out food. No one apologized. No one had an explanation. In fact, the woman handed us our food and did not utter a word to us. So we waited to see if she was going to come back. She finally did and asked rudely what we were waiting on. My husband explained that we weren't sure if we had all of our food seeing she didn't say anything to us. After she nodded that we had out food, she again just walked away from the window. She didnt even gie us a reciept. Terrible customer service. It's unfortunate because my husband and I have been to this location many times. After tonight I honestly have no desire to back, because I never want to have that woman serve me again. I don't expect much from a fast food place, but tonight was rediculous. I didn't want to post this publicly because I don't think service is always that bad. However I do feel you need to know. I hope you respond to this message. I feel the woman who worked the window tonight needs so serious help because she is certainly driving business away.