Tres Betos Taqueria

★ on the 1^st of June, 2022

I’ll give them one star for the amazing food they have! They have HORRIBLE customer service. I called today to place a Togo order at 4:30. She started taking my order and then told me to please hold one moment. She set the phone down and I could hear everyone for 8 minutes. As I waited for her to pick back up, I was driving to the restaurant. Someone just walked up and hung up on me. At this point I thought it was an accident. I called back and they wouldn’t answer. I called back again and they answered to tell me that the kitchen was already closed. This was at 4:42. They didn’t close until 5. I don’t care about the kitchen being closed or closing early, that doesn’t bother me. What bothers me is the fact that they made we wait only to hang up on me. They could have told me from the start they were closed. When I asked her why she made me wait for 8 minutes on the phone just to hang up on me, she wouldn’t answer my question. Just sat in silence on the phone. I am a server and bartender and would NEVER treat any customer this way. Shame on you, great food but horrible people who work here!