El Pollo Loco Reviews

THE ONLY REASON I AM RATING THIS POLLO LOCO EXCELLENT IS ONLY FOR THE EMPLOYEE MARIELA. SHE HAS EXCELLENT CUSTOMER SERVICE. I AM A CURRENT COUNTY EMPLOYEE AND USUALLY I GO TO EL POLLO LOCO FOR LUNCH. I LOVE THE FACT THAT WHEN I GO DRIVE-THRU SHE ALWAYS KNOW I LIKE GREEN SALSA AND LIMON ONLY, AND MY DRINK WITH NO ICE. EVERYONE ELSE HAVE REALLY BAD CUSTOMER SERVICE, I ALWAYS HAVE TO ASK TWICE WHEN ASKING FOR LEMON OR GREEN SALSA, THEY TELL ME IS IN THE BAG BUT IS THE RED ONLY, THEN THEY GIVE ME MY DRINK WITH ICE OR THE WRONG DRINK.