2013-04-15 14:17:13
A large group of us had been going to Elmwood Inn for years on Sunday nights late, when we were often the only people there. last Sunday the bartender was quite rude. One of our group approached the owner the next day, and he blew her off. I posted a negative review on Google Places about the incident. Suddenly the owner wants to talk - but NOT about improving customer relations. Nope- he threatened me with legal action if I did not remove the review. (Like that's ever gonna happen)For any who care, here is the review I posted on Google Places:
---Barbara Warren (You) reviewed in the last week
Food Good Decor Good Service Good
Never again - rude bartender, uncaring owner. Wait staff is friendly and competent, but upper management doesn't care about customer service at all.