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In person - the atmosphere is very bad, too loud - the tables are very close together. The noise was overwhelming. The tablecloths were like home, flannel and vinyl. No background music.
The service was mediocre/appalling. - we were not asked if we wanted more water, more bread, or how our appetizer was. Our server did not introduce herself. They sat us near the kitchen (which was fine) but out of all the waitresses working only one continually banged the back of my chair each time she came out (her name is Jen). When i asked if that was necessary i was told it was and she proceeded to bang it harder. So we asked to be moved and we were moved but we weren't given the first available table and they expected us to move all our drinks and cutlery.
The menu is very deceptive - in that it bills a la carte items as an Entree....
My Entree was Chicken Marsala for 13.95 - This consisted of 1 chicken breast cut in 3 pieced and pounded paper thin. An extra to this was a piece of chicken bone i discovered when i found something go crunch.
In my mind an Entree consists of a Meat and a side or two - typically perhaps a meat/carb/veg. Not at Cafe Lombardi, these things all must be ordered seperately, unless you order chicken/veal parm. (This is not spelled out on the menu).
Additonally the prices on the web are not the prices in house.
Another item we ordered was Chicken parm, I'm glad i didn't order it, it tasted deep fried.
Another item that was surprisingly good was Rigatoni with lump crab. The same people who were so cheap with the chicken were expansive with the crab.
The sauces were good but a little oily.
When we asked for our pasta al dente we were told that it couldn't be done as all the pasta is cooked ahead of time.
Doesn't all that make you want to rush there?
I have a feeling the new Ristorante opening up the road will take a lot of their business.
If not may i recommend instead of this nightmare
Macaroni Grill Montgomeryville or Willow Grove- A chain but - a quality chain.
Boccelli's in Lower Gwynedd
La Vita E Bella Ristorante, Maple Glen
Ristorante Castello, North Wales.
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