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. The Latest Review: ★
Sent on the 24th of September, 2016
On Tuesday, January 26th, 2016, at 22:20 I visited this McDonalds Store # 7124, with my Niece and her Friend also in my car. We chose the drive-thru I ordered three sandwiches for 3 people, but only received two...the girl at the window that gave us the food was so rude when I told her I had ordered three, she began making rude comments, after her remarks I chose to go inside to talk with a manager that I had just seen go in her office through the drive- thru window #1.
#1, I ask to speak with a Manager, another girl walks up to the counter, I knew she was not the Manager as I had met the Manager previously that I saw in the window. this young lady was a Front End Supervisor (?) not sure of the title... she was more rude that her "BEST FRIEND" or so called "SISTER" to the first rude girl. I tried to explain that I wanted to speak with the Manager in the back office...regarding the matter,...she raised her voice so loud all were staring at her, I mentioned she did not need to raise her voice at me as I did not want her attention... SHE PUT HER HANDS ON THE FRONT COUNTER AND PRETENDED THAT SHE WAS GOING TO JUMP OVER IT TO INTIMIDATE ME AND MY NIECE WHO HAD JUST TOLD HER NOT TO SCREAM AT HER AUNT...worst experience i ever had with a MC Donalds.. and to make it worse, I filled out the www.mcdvoice.com (Validation Code # 1070413) and told them about the matter...today is September 24, 2016, I still have not gotten a call that I requested to discuss the matter.. so I have decided that they (Management), agree with their behavior and do not care how that group at night treats customers... if they give you something just take it and leave attitude... to much playing and not enough listening when taking orders... i was aware of the laughing...then
when leaving through the door next to the drive through the same 1st rude girl was coming in the same door, walked passed and looked directly at me and called me a BITCH...I had already decided to handle it with the day manager, no return calls...
KS#13
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